SUPPORT > SERIALIZATIONS AND UPGRADES
HOW TO SERIALIZE YOUR SOFTWARE


Once you have installed Alchemex, you will need to perform the Alchemex Serialization. Previously you have been required to re-serialize on May 1st every year regardless of when you first serialized, as of August 2010 a new system has been in place that remembers when you serialized and enables use of the software for exactly 12 months from the date of serialization. This means you will only need to re-serialize your software after one year of usage. If you have serialized after this date you are now on the new 12 month system.

Please be aware that the Serialization process has changed since Alchemex 6.8 and has been made easier with Alchemex 7, the following changes have been made to the serialization process:

  1. A Password is no longer required.
  2. The need to ‘Update Client Libraries’ has been eliminated, Alchemex will automatically determine your software expiry date without needing to manually perform this.
  3. Software upgrades are no longer a part of the serialization process, new software versions can be easily obtained from our website as they are released.
SERIALIZATION STEPS

Alchemex 6.8 and earlier Alchemex 7.0 and later
Open ‘License & Upgrade Tool’ Open ‘License Manager’
Under Properties Type in ‘Company Name’ Under Properties Type in ‘Company Name’
Type in ‘Serial Number’ Type in ‘Serial Number’
Type in Password -
Click ‘Apply’ Click ‘Apply’
Click ‘Perform Serialisation’ Click ‘Perform Serialisation’
Perform ‘Update Client Libraries’ -
Done Done

The following documented processes for Alchemex 6.8 and earlier will allow you to re-serialize your software which simply allows you to enjoy software continuity.



The Alchemex Support Desk is available to assist with problems.
email: support@alchemex.com
call:  +27 (31)2669112


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